Experience

Director, DevRel & DevEx

Aug 2024 - Present

Lead the developer relations efforts by driving growth and engagement, and facilitating feedback loops that help to foster a global developer ecosystem for developers building with OneStream. Building the internal- and external- facing developer experience from the ground up by creating documentation, tutorials, education programs, and advisory boards. Represent OneStream Software through speaking engagements, webinars, and other events.

Co-Founder, DevEx Consultant

DevEx Institute, Remote

Jan 2024 - Present

At DevEx Institute, I co-founded a company to build tools to assist developers and practicioners in advocating for the tools and systems that provided a good experience. Also helped and advised companies in creating, managing, and scaling their Developer Experience initiatives. My role involved building strong relationships with developers and practitioners within the community to foster collaboration and growth. Additionally, I frequently spoke at events, conferences, and meetups, sharing insights and expertise on topics related to Developer Experience to inspire and guide organizations in enhancing their DevEx strategies. Currently, this role is in an advisory capacity.

Director, Developer Relations

CircleCI, Remote

Feb 2020 - Aug 2023

Led both execution and strategy in building a program to engage, educate, and excite the user base and build relationships with developers across the verticals. Managed a global team of Developer Advocates and Community Managers focusing on creating scalable, impactful, and trackable programs serving both internal and external audiences. Collaborated closely with Product, Customer Engineering, Business Development, Engineering, Brand Marketing teams, and Events to ensure coordinated participation and a consistent narrative for the developer. In addition to the above, worked with Marketing and Sales to effectively launch new services, features, and enhancements through the community and support the CircleCI Developer Community through speaking engagements, webinars, and other events. Responsible for over $3mil in attributable pipeline through DevRel and Community programs.

Developer & Community Relations Director

XDA Developers, Remote

Jan 2020 - Jan 2023

At XDA Developers, I served as the public face of the world's largest mobile online community, with over 7 million members. I managed and oversaw the News Portal, fostering engagement and delivering valuable content. My role involved building connections between OEMs and independent developers, as well as between developers and their users, to drive collaboration and innovation. I advocated for open-source practices within the mobile industry, including promoting license compliance with major OEMs like Sony, Samsung, and HTC. Additionally, I represented XDA at conferences and collaborated with teams to guide them in working effectively with the community to implement their software, hardware, or service products.

Director, Developer Relations & Community

Solace, Remote

Feb 2019 - Feb 2020

At Solace, I led and managed the global Developer Community, overseeing the Developer Relations team and initiatives. I utilized Developer Advocacy to influence the product roadmap, enhance the developer experience, and drive growth and engagement within the community. I developed and implemented a comprehensive developer content strategy, equipping PubSub+ platform users with essential resources such as samples, tutorials, and workshops to ensure their success. Additionally, I represented Solace at conferences, events, and in online and offline communities, raising awareness and promoting the adoption of Solace PubSub+.

Head of Community

Auth0, Remote

Dec 2017 - Feb 2019

At Auth0, I led a team dedicated to building, growing, and maintaining a thriving community for developers interested in Auth0 products. I developed and implemented both online and offline engagement strategies to foster meaningful connections and enhance developer participation. My role involved refining the developer experience to ensure seamless interactions with Auth0's products and building strong relationships with the developer community. I frequently attended and spoke at events, sharing insights on modern identity, community building, and developer relations. Additionally, I spearheaded the creation of an open-source maintainer strategy and launched an MVP/Experts program to recognize and support key contributors within the community.

Co-Founder, COO, CTO

Fastboot Mobile, Remote

Apr 2014 - Dec 2017

At Fastboot Mobile, I co-founded and managed the overall technical operations and strategic direction, overseeing project management and research and development with a focus on Android platform and application development, web and IoT solutions, and security process analysis. I led multi-functional, multi-national teams distributed across four countries and six time zones, ensuring effective collaboration and delivery. My role also involved client management, providing technical consulting and support for solutions delivered to OEMs, carriers, and mobile brands in China, India, and the United States. Additionally, I maintained rigorous quality control to ensure the successful delivery of high-quality solutions.

Business Systems Analyst

Intouch Solutions (now Eversana Intouch), Overland Park, KS

Mar 2012 - Apr 2014

At Intouch Solutions, I led digital media initiatives and drove innovative direction for client projects. My responsibilities included building requirements for web, mobile web, iPhone, and iPad applications, as well as internal business applications. I collaborated closely with clients and internal teams to address technical functionality, backend integration, user management, user experience, and the layout and functional design of applications, ensuring successful project outcomes.

App Dev II / Technical Project Manager

Ericsson, Overland Park, KS

Sep 2009 - Feb 2012

At Ericsson, I managed projects focused on delivering global business solutions that met customer requirements within agreed timelines. I facilitated results by leading collaborative sessions, meetings, and work sessions, serving as a liaison between customer business units, IT, and Ericsson resources to align efforts and accomplish shared objectives. I played a key role in driving the globalization of applications to support Ericsson resources worldwide, addressing the specific needs of the customer. Additionally, I delivered a SharePoint solution and oversaw daily status calls, providing VP-level reports during the user acceptance testing (UAT) phase of transitioning Ericsson employees off the Sprint network.

Various, last as Systems Analyst II

Sprint, Overland Park, KS

Feb 2001 - Sep 2009

At Sprint, I managed a team responsible for delivering automation solutions for the Sprint IT Helpdesk and developing a reporting system used for operations reviews presented to executive management. I provided daily mentoring, performance reviews, and scheduling for a team of eight application developers, alongside delivering monthly updates to upper management. My role included overseeing wireline and wireless numbering management to ensure compliance with FCC guidelines and acting as a liaison between IT and impacted business units to facilitate software integration, development, and support. I contributed as a subject matter expert (SME) during the Sprint Nextel integration activities and created metrics and reports for senior management presentations. Additionally, I served as a systems and application administrator for tools critical to Access Management operations, providing 24/7 support to ensure seamless functionality.

Various, last as Technical Liaison

Hallmark Cards, Kansas City, MO

Jun 1998 - Feb 2001

At Hallmark Cards, I provided specialized technical support for specific business units, addressing unique challenges and ensuring seamless operations. My role involved conducting in-depth systems and database analysis to identify areas for optimization and maintain system efficiency. I also managed the helpdesk, ensuring prompt and effective resolution of technical issues, enhancing productivity for the teams I supported. Additionally, I served as a liaison between business units and the IT department, bridging communication gaps and aligning technical solutions with business objectives to drive collaboration and successful project outcomes.